If you pay for or use the FREE version of AVG anti-virus – they have had issues with the current upgrade with systems running Vista and WIN7. The upgrade deletes a very important file and your systems go into a Blue Screen – re-boot loop.
They (AVG) seems this is not the first time they have had issues with upgrades – A company this size with so many users should not be releasing upgrades which shut down your systems. Once burned OK, twice burned – I believe it’s time to move on and find another product.
If you have followed this BLOG you will have noticed that I am a user of Microsoft Security Essentials – this is another FREE anti-virus software that is light and works really well. This would be great alternative to AVG or any paid service your using. You can find the LINK to Microsoft product and others utilities @ my DOWNLOAD PAGE.
If you have been one of the unlucky people who did the upgrade and have not been able to fix your system yet, there are methods to do this which you can find in an article that ran this morning in DAILY TECH – AVG Update Cripples Users’ Windows 7, Vista Computers
Those affected shouldn’t despair, though. There are a couple of ways to fix this problem.
One way to save your Windows install if you received the update is to have a Windows install DVD and boot in recovery mode, rolling the system back to a restore point. If you don’t have a Windows install disk or weren’t saving restore points you’re out of luck.
Another, perhaps better method is to use an emergency USB boot-fix that AVG rolled out. Full details can be found here, but basically you need to copy the file to your USB stick and then enter the BIOS and tell your computer to boot to the stick.
AVG suggests then repairing your installation of AVG software with the fixed version that they’ve uploaded, as detailed here. Or, better yet, you might want to uninstall AVG and go for a more reliable solution, given the company’s shoddy track record.
FULL ARTICLE – DAILY TECH – AVG Update Cripples Users’ Windows 7, Vista Computers